1.Which two statements are true
of a laptop CPU when compared to a desktop CPU? (Choose two.)
The
laptops consume more power.
The laptop CPUs are interchangeable with desktop CPUs.
The laptops are designed to produce less heat.
The laptops operate at higher clock speeds.
The laptops use smaller cooling devices.
The laptop CPUs are interchangeable with desktop CPUs.
The laptops are designed to produce less heat.
The laptops operate at higher clock speeds.
The laptops use smaller cooling devices.
2.In the
power management settings, which two devices can be set to turn off to conserve
battery power? (Choose two.)
cooling
fans
memory
hard disk drive
display
CPU
memory
hard disk drive
display
CPU
3.What is
the first step in the process of troubleshooting a laptop?
Verify
full functionality.
Determine the exact cause.
Establish probable causes.
Identify the problem.
Determine the exact cause.
Establish probable causes.
Identify the problem.
4.What is
the final task for a technician after troubleshooting a laptop?
Verify
full functionality.
Correct the problem.
Document the problem and the solution.
Implement preventive measures.
Correct the problem.
Document the problem and the solution.
Implement preventive measures.
5.What
can a user do to reconnect a laptop to a functioning wireless network after a
laptop has been moved and the connection has been lost?
Reboot
the operating system.
Plug in the power cord to the wall outlet.
Recharge the battery.
Change the orientation of the laptop.
Plug in the power cord to the wall outlet.
Recharge the battery.
Change the orientation of the laptop.
6.Why are
SODIMMs well suited for laptops?
They do
not produce heat.
They have a small form factor.
They are interchangeable with desktops.
They connect to external ports.
They have a small form factor.
They are interchangeable with desktops.
They connect to external ports.
7.An
administrator tries to configure Power Options within Windows, but is unable to
do so. What is the possible cause?
Thermal
management has been enabled.
ACPI has not been enabled in the BIOS.
The administrator does not have user privileges to change the settings.
Wake-On-LAN has been enabled.
ACPI has not been enabled in the BIOS.
The administrator does not have user privileges to change the settings.
Wake-On-LAN has been enabled.
8.A
technician is trying to remove a SODIMM module from a laptop. What is the
correct way to do this?
Pull
outward by holding the center of the SODIMM module.
Apply downward force on the SODIMM module.
Press outward on the clips that hold the sides of the SODIMM.
Desolder the SODIMM module.
Apply downward force on the SODIMM module.
Press outward on the clips that hold the sides of the SODIMM.
Desolder the SODIMM module.
9.What
should a technician do prior to replacing a keyboard on a laptop?
Remove all sources of power from the laptop.
Remove the LCD screen.
Remove the outer casing of the laptop.
Remove the power inverter.
Remove the LCD screen.
Remove the outer casing of the laptop.
Remove the power inverter.
10.Which
two internal expansion slots in laptops are commonly used to install wireless
adapter cards? (Choose two.)
ISA
PCIe
Mini-PCIe
PCI
PCI Express Micro
PCIe
Mini-PCIe
PCI
PCI Express Micro
11.What is
the next step in the troubleshooting process after a solution has been
implemented on a laptop?
Return
the device to the customer.
Verify the solution.
Document the solution.
Ask the customer to explain the problem.
Verify the solution.
Document the solution.
Ask the customer to explain the problem.
12.A
technician notices that a laptop display appears stretched and pixelated. What
is a probable cause of this?
The
power inverter is failing.
The display properties are incorrectly set.*
The screen has been burned in.
The power management features are incorrectly set.
One of the RAM modules is failing.
The display properties are incorrectly set.*
The screen has been burned in.
The power management features are incorrectly set.
One of the RAM modules is failing.
13.Which
statement is true about laptops?
Most of the internal components that are designed for laptops cannot
be used for desktops.
Laptop CPUs do not use cooling devices.
Laptops use fewer components than desktops use.
Laptop motherboards have standard form factors.
Laptop CPUs do not use cooling devices.
Laptops use fewer components than desktops use.
Laptop motherboards have standard form factors.
14.What is
a definition for CPU throttling?
overclocking
upgrading the CPU without changing the motherboard
the sharing of processing between two or more cores
the ability to modify CPU clock speed as needed
upgrading the CPU without changing the motherboard
the sharing of processing between two or more cores
the ability to modify CPU clock speed as needed
15.What is
the purpose of the eject button on a laptop docking station?
to open
the CD/DVD tray
to detach the laptop from the docking station
to disconnect a USB device
to remove the laptop battery
to detach the laptop from the docking station
to disconnect a USB device
to remove the laptop battery
16.Which
key sequence may be used to control whether the content of the screen will be
presented on a built-in display or on an external display?
Fn +
Shift +
Ctrl +
Alt +
Shift +
Ctrl +
Alt +
17.What
would be the most effective preventive maintenance routine for company laptops
that are subject to high use?
a
reactive routine that is performed monthly
a proactive routine that is performed monthly and as needed
a proactive routine that is performed every six months
a reactive routine that is performed only as needed
a proactive routine that is performed monthly and as needed
a proactive routine that is performed every six months
a reactive routine that is performed only as needed
18.To
clean laptops, which two products are recommended? (Choose two.)
car wax
rubbing alcohol
cotton swabs
ammonia
mild cleaning solution
rubbing alcohol
cotton swabs
ammonia
mild cleaning solution
19.A
technician has been asked to decide which laptop components should be cleaned
on a monthly basis as part of a maintenance routine. What are two examples of
components that should be included? (Choose two.)
CPU
hard disk platters and heads
exterior case
keyboard
RAM
hard disk platters and heads
exterior case
keyboard
RAM
20.A
technician has installed a wireless Ethernet card in a Windows 7 laptop. Where
would the technician configure a new wireless connection?
Control Panel > Networking and Sharing Center > Set up a new
connection or network
Control Panel > System > Device Manager
Control Panel > Administrative Tools > Services
Control Panel > Internet Options
Control Panel > System > Device Manager
Control Panel > Administrative Tools > Services
Control Panel > Internet Options
21.Which
component or components would be interchangeable between a laptop and and a
desktop PC?
CPU
peripheral devices
motherboard
power supply
peripheral devices
motherboard
power supply
22.A user
needs to connect a Bluetooth device to a laptop. Which type of cable is needed
to accomplish this?
USB
cable
EIA/TIA 232 cable
None. Bluetooth connections are wireless.
parallel cable
VGA cable
EIA/TIA 232 cable
None. Bluetooth connections are wireless.
parallel cable
VGA cable
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